For oneworld frequent flyers departing from Hong Kong International Airport (HKG), the immediate reflex is usually to head straight for one of Cathay Pacific’s world-famous lounges, such as The Pier or The Bridge.
However, there is another heavy hitter in the terminal that should not be overlooked: The Qantas Hong Kong Lounge.
After a temporary closure during the pandemic, this lounge officially reopened with refreshed interiors and dining concepts. On my recent flight back to Tokyo (Haneda), I visited this space using my oneworld Sapphire status (via JAL Global Club).
Here is my honest take on the Qantas Hong Kong Lounge, how to find it, and why it might actually be the perfect spot to escape the crowds of Cathay’s lounges.
1. Access Requirements
Because Qantas is a prominent member of the oneworld alliance, the access rules are straightforward:
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By Airline Elite Status: oneworld Emerald and Sapphire members (including JGC, British Airways Executive Club Silver/Gold, etc.) are welcome, regardless of their class of travel. You are permitted to bring one guest.
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By Class of Service: Passengers traveling in International First or Business Class on any oneworld operated flight.
The JAL Connection
Interestingly, if you are flying with Japan Airlines (JAL) out of Hong Kong, The Qantas Lounge is JAL’s officially designated partner lounge. While you are free to use Cathay’s lounges instead, JAL staff will actively direct you here.
2. Location
Unlike Cathay’s underground-style lounges (The Pier and The Bridge), which require you to head downstairs to Level 6, the Qantas Lounge is located on the departures level (Level 7), right near Gate 5.
Depending on how you enter the departures concourse, your route to the lounge will differ slightly:
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If departing from Hong Kong (Originating Passengers): Once you clear the main security and immigration checkpoints, you are already on Level 7. It is a completely flat, easy walk with no escalators or elevators required. Simply head toward the single-digit gates.
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If transiting at HKG (Transfer Passengers): After passing through the transit security checkpoint, you will emerge on the lower gates level (Level 6). In this case, you will need to take an escalator or elevator up one level to Level 7 to access the lounge.
Once you are on Level 7 near Gate 5, you will easily spot the entrance decorated with the iconic red Qantas kangaroo logo.
3. The Space & Vibe: Open-Air Grandeur
Stepping inside, the first thing that strikes you is the sheer scale and layout.
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The Layout: The lounge is built in a long, linear fashion. It stretches quite far and is divided into distinct zones: a chic bar area, relaxed lounge seating, and a formal dining section.
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The Atmosphere: The lounge features an open-wall concept overlooking the lower boarding gate areas. Because of this architectural atrium setup, the space feels incredibly airy, open, and filled with the gentle, ambient hum of the airport rather than feeling boxed in.
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Fascinating View For Aviation Geeks: The vantage point is fantastic. You get a clear view of the tarmac and active gates. In fact, I was able to spot my JAL aircraft parked right outside the window!
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Power & Connectivity: Almost every seat is thoughtfully equipped with multi-region power outlets and USB-A ports. Having a universal plug is a massive convenience for international travelers—no adapters needed.
4. Food & Beverage: Quality Over Quantity
If you are expecting a massive, sprawling buffet like Cathay’s The Pier, you might find the selection here a bit limited. However, what Qantas lacks in variety, they make up for in style.
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The Buffet: The dining area offers a modest selection of hot proteins, fresh salad greens, artisanal cheeses, and a small dessert corner featuring fresh fruits and cakes.
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The Drinks & Bar:
Self-serve wine stations (featuring Aussie reds, whites, and sparkling wine) are located near the dining area. For beer, you’ll find a fridge stocked with international labels (including Asahi, likely as a nod to the JAL partnership).
For cocktails and premium spirits, head to the stunning, signature Qantas Bar. You can order freshly prepared craft cocktails and barista-made coffee directly from the bartender here.
5. Amenities: Fresh Shower Suites
The lounge is fully equipped with clean, private shower suites located near the restroom area. Since my flight was a daytime departure, I didn’t personally use them, but they are readily available. Simply ask one of the lounge attendants to assign you a suite.
6. The Verdict: The Ultimate Lounge-Hop Strategy
Should you skip Cathay Pacific for Qantas?
Honestly, the Qantas Hong Kong Lounge is a hidden gem that excels in crowd control and relaxation. Cathay’s business lounges are fantastic but can get incredibly hectic during peak transit windows. The Qantas Lounge remains remarkably quiet, spacious, and highly comfortable.
The Recommended “Lounge Hop” Route:
If you have a JGC/Sapphire membership and a long layover, the best way to experience HKG is to do a two-lounge hop:
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Step 1: Head to The Pier (Business) or The Deck first to satisfy your appetite with a hot bowl of Cathay’s legendary Dan Dan noodles.
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Step 2: Walk over to The Qantas Lounge. Grab a seat by the open-air balcony, order a premium Australian wine or a craft cocktail from the bar, and enjoy a quiet, peaceful wait before your flight.
Note: If you are departing from the nearby gates, The Deck is the closest Cathay lounge to Qantas, making them the perfect pair for a quick lounge hop!
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Read my review of The Deck here: [Link]
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Read my review of The Pier here: [Link]
Have you visited the reopened Qantas Lounge in Hong Kong? Let me know your thoughts in the comments below!